The Lane Crawford Joyce Group
We have a storied history over 170 years, of introducing the best of international fashion and lifestyle to Greater China, and creating world-leading retail experiences for the luxury Chinese customer.
We have a storied history over 170 years, of introducing the best of international fashion and lifestyle to Greater China, and creating world-leading retail experiences for the luxury Chinese customer.
Our Story
We have a storied history over 170 years, of introducing the best of international fashion and lifestyle to Greater China, and creating world-leading retail experiences for the luxury Chinese customer.
Our Group is comprised of three distinctly individual businesses, operating luxury department stores and boutiques, free-standing branded stores, e-commerce and omni-channel operations. We present the largest and most dynamic portfolio of brands across women’s and men’s fashion, beauty and lifestyle to one of the most significant, high-value luxury customer bases in the region.
Lane Crawford, the iconic, luxury department store, globally recognised for its fashion edit, peerless service, visually inspiring environments, and a heritage of innovation since 1850.
Joyce, the cutting-edge fashion boutique, which has served as direction-setter and taste maker and a champion of independent designers for more than 50 years.
Imaginex, China’s first fashion, beauty and lifestyle brand management and distribution business, with three decades of on-the-ground experience and unrivalled coverage of market and channels.
Together, our businesses form a truly unique fashion ecosystem, providing market entry and positioning, and long-term growth strategies, for international brands.
We offer unrivalled physical retail and ecommerce coverage of Hong Kong SAR, Macau SAR, mainland China, Taiwan China and Singapore. With strategically located distribution centers, an established landlord network, media and KOL connections, platform partnerships, talent, legal and financial specialisation, we provide a robust infrastructure and knowledge network to overcome the operational complexities of the market to fully realise the opportunities China presents.
We are one partner, for all of Greater China.
BRANDS
POINTS OF SALES
CITIES THROUGHOUT GREATER CHINA AND SOUTH EAST ASIA
ACTIVE LUXURY CUSTOMERS
Igniting Creativity
We strive to ignite the spirit of our people, our partners and our customers alike, through creativity and imagination, exploration and discovery, self-expression and belonging.
We love what we do. We champion human creativity – from the designer, to our own expression of that work, and to our customer’s claim to that brand or piece as an expression of their own style.
We excite in innovating the physical space, as if it is art gallery and emporium in one, where fashion comes alive through visual wow and human touch and where moments of unexpectedness are as keenly sought out as the familiarity of the person who has been serving you for years. Now, through digital connectedness and convenience we are experimenting new ways to elevate personalisation and experiences enabled by new technologies.
STAFF ACROSS GREATER CHINA AND SOUTH EAST ASIA
OF STAFF ARE FEMALE
LEARNING AND DEVELOPMENT PROGRAMME HOURS PER YEAR
HOURS OF WELLNESS SESSIONS AND ACTIVITIES PER MONTH
To provide the ignition to all that we do, we foster a culture of curiosity and wonder where creativity can thrive.
Our headquarters at One Island South in Hong Kong SAR is surrounded by verdant greenery and breathtaking views of the South China Sea. At 250,000 feet over seven floors, the space has been designed to enable collaboration and innovation with large, open floor spaces, and areas designated for meeting, co-creating, socialising and rejuvenation.
Our pioneering Wellness platform, launched in 2011, focuses on the wellbeing of the mind, body and spirit of our individuals, and with a wellness suite, treatment room and multi-purpose gym and activities studio, aims to create the balance for creativity to thrive. With dedicated yoga teachers, personal trainers and a network of specialist wellness practitioners and educators, we run an extensive calendar of fitness, wellbeing and community service initiatives.
We grow through learning. We provide multiple and varied streams of learning for our people. From functional and specialist training at our Lane Crawford Academy to state-of-the-art VR-enabled leadership training. Our Learning Fund provides individuals with the opportunity to seek out opportunities to expand their knowledge and be exposed to the latest thinking. We work with executive and life coaches to provide our teams with performance, wellbeing and spiritual coaching, whatever their need, to enable them to realise their full potential.
Community
Our leaders are globally recognised industry leaders who share an appreciation for the creativity and craftsmanship of our industry coupled with a wealth of expertise in the Greater China market.
Jennifer is an acknowledged and awarded business leader in the fashion and retail industry. She was pivotal in the establishment of The Pedder Group in 2003, the turnaround and repositioning of the Lane Crawford business in 2004, it’s re-entry into China in 2007, and since 2008, steering the Group into a new age. Jennifer leads with purpose and ceaseless curiosity, seeding experiments and initiatives to determine new pathways for our businesses. She is deeply invested in the culture of the Group and her people, and enabling her people to grow through learning and opportunity.
With close to 30 years in the fashion industry, Blondie is a leader in providing compelling end-to-end luxury customer experiences for multi-brand boutiques, department stores and mono-brand retail. She began her career at Lane Crawford as Assistant Buyer of Ladies’ shoes and accessories in 1992, progressing to Merchandise Manager – Women’s Ready-To-Wear, and was integral to the establishment and success of the Pedder Group as Executive Vice President for 10 years. As Managing Director of Celine Asia Pacific for seven years she was responsible for identifying new growth markets and building an extensive retail and wholesale distribution network across the region. Blondie returned to the Group in 2021 to lead Lane Crawford and Joyce where she is responsible for the strategic vision and development of each business in Hong Kong and mainland China.
Alice is recognised as one of Greater China’s leading fashion retailers and brand builders. With more than 25 years of experience in the fashion retail industry, she started her career at the Group in merchandising at Lane Crawford, was a member of the Pedder Group’s launch team as Vice President – Merchandising and became Executive Director of Imaginex in 2009. As President since 2015, Alice leads brand acquisition and partnership strategy, helping brands realise their China equity story for their global success.
Ownership
The Lane Crawford Joyce Group is wholly owned by Mr Peter Woo Kwong-Ching. Mr Woo is the Executive Chairman of World International Capital Group overseeing the listed Wharf Real Estate Investment Company Limited and The Wharf (Holdings) Limited, which manages an expanding portfolio of retail, residential, commercial and hotel properties, as well as a port and logistics business in China and Singapore. In China, its assets span 15 cities and include the International Finance Squares in Changsha, Chengdu, Chongqing and Wuxi, featuring luxury retail, hospitality, Grade A offices and serviced apartments. The Group also owns the five-star luxury hotel The Murray Hong Kong, a Niccolo Hotel, transformed from an iconic landmark building in the heart of Hong Kong SAR.
Our Initiatives
We encourage new ideas and new perspectives, running experiments and incubating and accelerating initiatives to further our businesses. We invite out-of-sector specialists to challenge us to explore different approaches.
The Cage
Launched in 2016, The Cage is a 12-week ignition and development programme created to support early stage technology start-ups that enhance customer experience in the fashion and lifestyle retail industry. Two start-ups are chosen each year to take up a three-month residence at our Hong Kong SAR headquarters, with access to our retail platforms for developing and trialling their product to a significant customer base in Greater China, while learning from and working closely with executive teams and more than 100 retail specialists across all our companies' functions. Through the Group’s extensive ecosystem, the startups also have access to more than 80 world-class entrepreneurs and advisors from accelerators, VCs, corporates, strategic consultancies and educational institutions including Google, Sequoia, KPMG, CEIBS, MIT, Harvard and Stanford.
Beta Labs
Beta Labs is our new data science initiative which aims to support the paradigm shift in retail by maximising our Group data to drive business insights and solutions. The Group is excited to explore the potential value and possibilities to innovate personalisation and customer experience and collaborate with bold new thinkers.
Making a difference in the Community
The Group actively supports its communities through the sponsorship of creativity, the arts and social innovation with a special emphasis on youth engagement; and through the volunteer work of its staff in the aid of the under-privileged.
The Group is a sponsor of TEDxYouth@VictoriaHarbour events in Hong Kong SAR. We also have a long-term partnership with MaD (Make a Difference), a collaborative platform of creative changemakers working to bring about positive change in Asia, and support its annual MaD Festival. In our partnership with Trial and Error Lab HK, a youth project that provides co-working space, training and events in order for young people to explore career opportunities, we support a series of workshops and master classes for the public and a two-year development programme for 30 Lab Fellows. With the Hong Kong Arts Centre, we collaborate on providing art education and community outreach projects as part of the Cultural Masseur programme, and fund grants for three individually-led creative projects.
Through its annual All You Knit Is Love programme, the Group’s staff knit items for groups of underprivileged people in Hong Kong SAR and the Mainland China donating them through a designated NGO or community. Since 2014, 600 blankets have been donated to children in Hong Kong SAR and Mainland China through Crossroads Foundation, Changing Young Lives Foundation and Hui Xin Disabled Children’s Asylum, 11,500 baby bonnets have been donated to Save The Children for families in Mainland China and Nepal; 3,500 scarves have been donated through our partners Knit and Care Community to Mainland China and Hong Kong SAR; 3,800 pencil cases with stationery and 1,500 hats and neck gaiters were donated to children in Hong Kong SAR and mountainous areas in Mainland China with the help of Changing Young Lives; and more than 1,200 cushions were donated to various charities in Hong Kong SAR and Mainland China. In 2020, we have knitted over 800 clothes and accessories for the cute animal dolls and donated to children through Changing Young Lives Foundation and Mainland Chinese charities.
Our staff also rally to participate in the annual Swim For Millions fund raising events for The Community Chest of Hong Kong raising more than HK$1.8 million since launching in 2015. We also participated the Raleigh Challenge from 2018 and donated HK$50K to Raleigh International (Hong Kong) Ltd. In China, we participated the Sun Hung Kai Vertical Run in 2019 and donated HK$20K to Shanghai Children Health Foundation (SCHF). In 2020, our staff participated the Oxfam Trailwalker – Virtually Together 100km and donated $30K to Oxfam Hong Kong, we also donated $30K to Save The Children, $30K to Changing Young Lives Foundation, $30K to Crossroads Foundation and $30K to Knit and Care Community in Hong Kong.
Luxarity
Luxarity is a social initiative that aspires to conscious living through a circular process of Giving, Discovering and Receiving. Through shared learning and community action, Luxarity works to raise awareness of responsible production and consumption, holistic health and wellbeing, and the importance of quality education for sustainable development.
Luxarity provides our Group customers, and others, with a means to give back to the community by helping them donate the designer fashion they no longer need. Rather than being discarded, the clothing is given a new lease of life through Luxarity’s curated annual pop-up which gives grants from the sales of pre-loved fashion to support industry talent to further their education, especially in sustainable design and production; aid institutions in their research and development of recycled materials; and progress the application of blockchain technology to provide transparency of giving.
Creative Collective
We support and mentor new creative talents in our industry. One of our leading initiatives is Lane Crawford’s Created In China platform, launched in 2013, which now hosts a portfolio of 30 brands. Our buyers work with Chinese brand founders and designers on category development, range planning, size and fit, product and price point refinement, among others, to help them understand the requirements of an international retailer. Through our partnership, many brands have extended into new categories with strong collections, and have expanded internationally, including Ms Min, Angel Chen, Comme Moi and Ground Zero.
Lane Crawford’s Global Creative Callout, which launched in 2015, is a series of events inviting emerging designers in Womenswear, Menswear, Beauty and Lifestyle, as well as artistic talent, to present their work to our team and industry specialists for inclusion in our portfolio and collaboration on special projects. Through events in Hong Kong SAR, Shanghai, Beijing, Chengdu, Los Angeles and Sydney more than 70 emerging designers have been discovered and 45 projects with visual creatives undertaken. The Callout has now been extended to a digital platform that enables talent to submit their work at any time.
